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And since we're entirely volunteer – with no office, salaries, or paid staff – administrative costs are less than 2% of revenues! So far, we've distributed over $2 million to support music education for children – hundreds of grants in all 50 states, with more on the way.
I just think that since we are seriously considering a change to ratings, then we should also consider letting users have more than 5 options to differentiate shows.
Having to rate a good Phish show as a 2 is not something that appeals to many fans i'm sure. With the 5 star rating system, how often are users really giving the 20-40th percentile shows a 2? I would guess, almost never.
I'm not an expert, I am just going by how I feel about things. I hope those who have all the data make the correct decisions about how to proceed. The ideas presented in this article seem like a step in the right direction.